Platform Terms of Use
1. Introduction
1.1. Welcome to LawBite (“we/us/our/Lawbit Ltd”)
1.2.This page tells you the terms on which you may use our Platform, whether delivered via the website https://www.lawbite.co.uk (“the Website”) or via the LawBite mobile application (“the App”) and the software that we provide (“Platform Software”). The Website, the App and the Platform Software are referred to collectively as “the Platform”. Please read these terms of use ("Terms") carefully before use. By using the Platform, you accept the Terms and agree to obey them. If you don’t accept them, please don’t use the Platform.
2. Who We Are
2.1. The Platform is owned and operated by Lawbit Ltd which is a UK limited company registered in England under company number 08066586.
2.2. Here are some important details about us:
2.2.1. Trading Address: LawBite, Studio 403, Grand Union Studios, 332 Ladbroke Grove, London, W10 5AD;
2.2.2. Registered Office: Lawbit Ltd trading as LawBite, 39 Long Acre, London, England, WC2E 9LG;
2.2.3. VAT number: GB142354240.
2.3. All legal advice and/or drafting advice provided through the Platform is delivered by independent regulated lawyers (‘Approved Legal Advice Partners’).
2.4. These Terms do not cover any drafting services and/or legal advice provided by Approved Legal Partners and LawBite does not provide any legal advice services. Additional terms and conditions apply when you use drafting services and/or legal advice provided by Approved Legal Advice Partners. Any such additional terms and conditions will be provided to you before you engage with any Approved Legal Advice Partner to carry out any such drafting services and/or legal advice.
2.5 In the event that we recommend that your matter is referred to an Approved Legal Advice Partner and we have an arrangement with that Partner, whereby we are paid a fee or receive any other financial gain for any such referrals, we shall inform you of that fee or other financial gain and ensure you have subsequently consented to us referring your matter to that Partner, before the referral is made.
3. Use of the Platform: General Terms
3.1. You have permission for temporary, non-exclusive use of the Platform, but we can withdraw or change our service at any time without telling you and without being legally responsible to you. We can also allow anyone else to use the Platform and the documents that we make available on the Platform.
3.2. You are not allowed to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any part of the Platform, and nor are you allowed to attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Platform.
3.3. You are also not allowed to license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Platform and/or any documents on the site available to any third party other than those you have invited on to the Platform as users to share your documents, who have accepted these Terms.
3.4. You are responsible for configuring your own computer and software to access our Platform Software and the material on our Platform. Although we try to protect our Platform, we are not responsible for any viruses, bugs or similar problems and you should use your own virus protection software. We don’t give you any warranty that the way we deliver data to you is compatible with your software or with the way your computer is configured.
3.5. You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).
3.7. If you allow anyone else to use our Platform, you must make sure that they read these Terms first, and that they follow them.
3.8. Only use the Platform as allowed by law and these Terms. If you don’t, we may suspend your usage, or stop it completely.
3.9. We frequently update the Platform and make changes to it, but we don’t have to do this, and material on the Platform may be out-of-date. Please note in particular that we do not store credit card details (other than storing them momentarily on the App until they have been dispatched to our payments provider) and any customer details are only shared with third parties in accordance with our
Privacy Policy..
3.10. We follow our
Privacy Policy in handling personal data about you. By using the Platform, you agree to us handling this personal data and confirm that data you provide is accurate.
3.11. We also use cookies. You can read information about cookies and how we use them in our
Cookie Policy.
4. Documents Section: Specific Terms
4.1. If you first pay the appropriate fee (shown on the Platform when you make your request), save in the case of Essentials where no fee is payable, you may, in either case, on a non-exclusive basis:
4.1.1. download and use a document from the Platform in its current form;
4.1.2. partially or fully edit the document yourself;
4.1.3. store the document on the Platform;
4.1.4. store non-LawBite documents on the Platform.
4.2. In this case, you are solely responsible for the appropriate use and editing of the documents that you download from us. In particular you agree that neither we nor any Approved Legal Advice Provider:
4.2.1. are giving you any legal, financial, tax or other advice;
4.2.2. are giving you any assurance or guarantee that our documents are suitable, sufficient or appropriate for the use to which you put them (whether they are unedited, or edited by you or anyone else).
4.3. We exclude all legal responsibility and costs for reliance placed by anyone on the Platform and on the LawBite documents.
4.4 All LawBite documents are drafted under English law. We suggest you take legal advice in the jurisdiction relevant to you before using any LawBite document.
5. Free Consultation
5.1. A free 15 minutes initial consultation is available to some customers as stated in the offers contained within the Website and the App which we will procure is provided by one of the Approved Legal Advice Providers.
5.2. Where customers are eligible for a free initial consultation, each 15 minute consultation can only be used for separate legal issues. It is not possible to combine 15 minute consultations to use them on one matter.
5.3. You agree with us and also for the benefit of any person who works for us or any Approved Legal Advice Provider, whether as an employee, consultant, self-employed contractor, or in any other capacity (a ‘Connected Person’) that the initial 15 minutes consultation does not constitute legal advice. The purpose of the consultation is to allow the Approved Legal Advice Provider to understand more about your query and discuss the services that the Approved Legal Advice Provider can provide and what the cost of those services will be.
6. Platform Account
6.1 You will be able to create an account on the Platform to access services offered on the Platform. All personal data you provide when creating an account will be held in accordance with our
Privacy Policy.
6.2 Customers may be offered access to other services, discounts and/or products available on the Platform depending on their location or referral source when they create an account and these will be highlighted to you when you create your account. These services and/or products are subject to change and you will be able to find current details on our Website
here. If you do not wish to have access to these additional benefits you may change your account registration status in the account management area of the Platform at any time.
7. Intellectual Property Rights
7.1. We are the owner or licensee of all intellectual property rights in the Platform (for example the copyright and any rights in the designs), and in any of the material and documents hosted or posted on the Platform and in any and all databases related to the Platform. They are protected by copyright and you may only use any such material and the documents on these Terms.
7.2. If you breach these Terms, you lose your right to use our Platform, and must destroy or return any copies of documents you have made.
8. Our Legal Responsibility
8.1. Our Legal responsibility to you
8.1.1. We do not guarantee the accuracy of material on our Platform, and you are responsible for the use to which you put material and documents that you access on our Platform. As far as legally possible, we exclude legal responsibility for any loss to you arising from use of our Platform whether from tort, contract, negligence or otherwise (examples of such loss being: loss of income, profit, business, data, contracts, goodwill, savings, pure economic loss, indirect or consequential loss, costs, damages and expenses).
8.1.2. We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statutes.
8.1.3. Although we try to make the Platform available 24 hours a day, seven days a week (except for planned maintenance and required unscheduled maintenance) we do not warrant that your use of all or any part of the Platform will be uninterrupted or error-free; and we are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Platform may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
8.1.4. We don’t exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.
8.1.5. We will try to make sure that customer data is stored securely and backed-up. If we lose or damage it we will try to restore it, but if it is lost or damaged by a third party, we are not responsible to you unless they cause the loss or damage when working on it for us.
8.1.6 We will not provide our services for longer than the period that you have purchased them for.
8.1.7 You agree with us and also for the benefit of any Connected Person that we alone will be legally responsible to you for matters arising from our documents. No Connected Person will be personally responsible (i.e. legally liable) to you whether under the law of contract, tort (including negligence) or otherwise.
8.1.8 You agree that any duty of care owed to you by us is a duty owed only to you. We do not owe a duty of care to any third party and assume no responsibility to any third party in respect of the performance of our duties to you. We are not liable for any failure to fulfil our obligations due to circumstances beyond our reasonable control.
8.1.9 You agree that the limitations on liability contained in this paragraph 8 are reasonable. You also agree that any limitations on liability in this paragraph 8 apply to you and also to any person or company associated with you.
9. Refund Policy
9.1. If you pay a fee to us for a document or document package and we do not make the document/s available to you, we will refund the fee.
9.2. Any fees payable to Approved Legal Advice Providers (and therefore any refunds of those fees) will be governed by separate terms and conditions.
10. Computer Offences
10.1. If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the Platform will end straightaway. We will report you to the relevant authorities and give them your identity.
10.2. Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material. You are not allowed to do any of these things.
10.3. You mustn’t try to get access to our server or any connected database or make any ‘attack’ on the Platform. We won’t be legally responsible to you for any damage from viruses or other harmful material that you pick up via our Platform.
11. Confidentiality and Conflicts
11.1. We have the following confidentiality obligations to you:
11.1.1. We will treat all information you provide to us and about matters dealt with by us (other than information which is in the public domain) as confidential. We will not disclose any confidential information to any third party, except with your written consent or if necessary or customary in the normal performance of our services (e.g. passing it to Approved Legal Advice Providers and other professionals and consultants assisting us or you with your matter, unless you ask us not to) or if required or permitted by law or any regulatory authority to which we are subject.
11.1.2. We reserve the right to use external service providers for document reproduction or scanning as long as they are bound by appropriate obligations to maintain the confidentiality of the information.
11.1.3. Unless you instruct us otherwise in writing, we are entitled to state in promotional material and tender documents that we worked for you generally or on a particular matter or matters as long as we do not otherwise break our duty of confidentiality to you.
11.2. Your confidentiality obligations are:
11.2.1. You will treat all information we give you (other than information which is in the public domain) as confidential.
11.2.2. You will not disclose that confidential information to any other person, unless we have given our written consent or as required or permitted by law or any regulatory authority to which you are subject.
12. Complaints
12.1. We are committed to providing a high quality service. To maintain this commitment we operate a formal complaints procedure. A copy of our complaints policy setting out the procedure is available on our Website
here. You will find details of who to contact in the event you wish to make a complaint in that policy.
13. Changes
13.1. We may change these Terms from time to time and you must check them for changes because they are binding on you.
14. Links to Our Platform
14.1. You are allowed to make a legal link to our Website’s homepage from your website if the content on your website meets the standards of our
Acceptable Use Policy. We can end this permission at any time.
14.2. You mustn’t suggest any endorsement by us or association with us unless we agree in writing.
15. Links from our Platform
15.1. Links from our Platform to other websites are for information only. We don’t control them and don’t accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.
16. Trade Mark
16.1. “LawBite” is our EU registered trade mark, and all rights in that trademark are reserved by us.
17. Law which applies to disputes
17.1. The English courts have the only right to hear and resolve claims related to our Platform, and all disputes are governed by English law. If any part of these Terms is held to be invalid or unenforceable, the remaining Terms will continue in full force and effect.
18. Contact Us
Our nominated representative is our COO, Richard Royce, to whom you should address your correspondence.
